Thank you for visiting UnitySend, a remittance service of Fast Funds, Inc. This Online Privacy Statement sets out how UnitySend collects and uses and protects any personal information (“Information”) that we obtain when you visit and/or use our websites (including via mobile applications, e-mail, phone, retail locations or our agent locations) or how you will use our services. We are committed to protecting our customers' privacy and security. Please read this notice carefully to understand what we do.
Federal law gives you the right to limit some but not all sharing of Information; at the end of this policy, you will find information regarding how you can instruct us not to share certain Information with certain parties.
We will collect and store the following information about our users including non-public personal information:
We collect your personal information in a variety of ways which may include:
UnitySend retains your personal information in accordance with the purpose for which it is collected or as otherwise required or permitted by law, including anti-money laundering laws. We will retain your Information for at least 5 years after our business relationship with you has ended, as required by federal law. If you cancel your account, we will retain your Information as necessary to comply with applicable laws, rules and regulations, as may be reasonable to prevent fraud or because of a potential ongoing claim. When determining the appropriate retention periods, UnitySend will consider its legal and contractual obligations, guidelines issued by relevant data protection authorities, ongoing or potential disputes, statute of limitations under applicable law, and UnitySend Money Transfer’s business purposes. UnitySend will delete personal information in accordance with its policies and procedures once personal information is no longer needed.
As with all financial companies, we need to share our users' Information to run our everyday business. We may share your Information with the following categories of third parties:
| Reasons we can share your personal information | Does UnitySend share? | Can you limit this sharing? |
| For our everyday business purposes—such as to process your transactions, maintain your account, monitor, and improve our services, respond to court orders and legal investigations, report to credit bureaus, meeting legal, self-regulatory, risk management, insurance, audit, and processing requirements, otherwise as required by law | YES | NO |
| For our marketing purposes—to offer our products and services to you (only with your consent) | YES | YES |
| For joint marketing with other financial companies | NO | Not applicable |
| For our affiliates' everyday business purposes—information about your transactions and experiences | YES | NO |
| For our affiliates' everyday business purposes—information about your creditworthiness | NO | Not Applicable |
| For our affiliates to market to you | NO | Not Applicable |
| For nonaffiliates to market to you | NO | Not Applicable |
| Definitions | |
| Affiliates | Companies related by common ownership or control. They can be financial and nonfinancial companies. |
| Nonaffiliates | Companies not related by common ownership or control. They can be financial and nonfinancial companies. Nonaffiliates we share with can include companies such as financial service providers that offer our services as agents, banks, credit card companies, brokerage companies, banking and non-banking financial institutions. |
| Joint marketing | A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Our joint marketing partners include categories of companies such as banking and non-banking financial institutions. |
The determination of when to disclose Information shall be in our sole discretion.
Please log in to your account to modify or update your Information as well as your preferences. If your contact information changes, please update it in your account settings as soon as possible so that we may continue to process your orders and contact you with important notices. For other rights you may have with respect to your Information please see the UnitySend User Agreement
We built our websites using SSL (Secure Socket Layer) which encrypts your Information. We also require a username and password for each visit to our website. Although you will "time out" after a certain period of inactivity on the website, you should always remember to sign off when finished using a shared computer.
We reveal only the last four digits of your Bank Card numbers when confirming your remittance transaction. However, the entire Bank Card number is transmitted to the relevant credit or debit card company for authorization of your remittance transaction.
Our Privacy policy prohibits the unlawful disclosure of personal information and limits access to it as described herein. However, despite our best efforts, third parties may unlawfully intercept or access your transmissions to us or may wrongly instruct you to disclose information to them by posing as UnitySend or by misinforming you about our services. We will continue to investigate additional security measures as they become available and encourage you to maintain your username and password separate from your computer and in a secure location, accessible only to you.
Federal and state laws allow you to restrict the sharing of your personal information in certain instances. However, these laws also state that you cannot restrict other types of sharing. Because we have chosen to refrain from certain types of data sharing, the only type of sharing of your Information that you may restrict is as follows:
If, after giving us your permission to share your Information with third parties with whom we market our jointly offered products, you later decide that you no longer want us to share such information or to request that we delete any of your personal information, you may contact us by email at customerservice@unitysend.com or by mail at UnitySend Attn: Customer Service, 293 East 167th Street, Bronx, New York 10456.
You may also opt-out from promotional email and text messages sent to you by UnitySend or our third-party partners by accessing your preferences under "My Account" or selecting the "Unsubscribe" function in the promotional email message and providing the required information or texting "STOP".
If you are a new consumer or customer, we may begin sharing your information 30 days from the date you registered for the services. When you are no longer using the services, we will continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.
Our websites may contain links to other websites. We are not affiliated with these other websites and cannot control or be responsible for the content or the privacy practices of these separately owned and operated websites. It is your responsibility to read or request the privacy notices from these other websites prior to engaging with them. Our websites include "social media features", such as the Facebook "Like" button and widgets, such as the "Share this" button or interactive mini programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our websites. Your interactions with these features are governed by the privacy policy of the company providing it.
We may amend this policy at any time and shall notify you by posting a revised version on our website. Should we make a material change to the way we collect, use, or store your Information, we shall provide prior notice on our website, or by email.
If you have a complaint or need to contact UnitySend Money Transfer for any reason, please contact UnitySend Customer Service at (888) 594-6177 or via email at customerservice@unitysend.com or via regular mail to UnitySend, c/o Customer Service, 293 East 167th Street, Bronx, New York 10456.